Rug Cleaning & Repair

Signs include visible dirt, unpleasant odours, stains, flattened pile, loose edges, unraveling fringes, holes, or colour dullness. If you're unsure, we're happy to inspect your rug and provide honest advice.

Yes. We offer obligation-free assessments and quotes so you know exactly what work is recommended and what it will cost before proceeding.

Vacuum regularly (without using a rotating brush on delicate rugs), rotate the rug every 6–12 months to promote even wear, clean spills promptly by blotting rather than rubbing, and avoid prolonged exposure to direct sunlight.

Yes. Dirt and grit act like sandpaper within the fibres of a rug. Professional cleaning removes this abrasive debris, helping your rug retain its beauty and significantly extending its lifespan.

Yes. We welcome rugs from any retailer or private owner and are happy to assess their cleaning and repair needs.

We generally recommend professional cleaning every 2–5 years, depending on foot traffic, pets, children, and the rug's construction. High-traffic areas or homes with pets may benefit from more frequent cleaning.

Yes. We clean a wide range of rugs, including hand-knotted Persian and Oriental rugs, Afghan rugs, wool rugs, silk rugs, kilims, machine-made rugs, and synthetic rugs. Each rug is assessed individually to determine the safest cleaning method.

Most rugs are ready within 1–3 weeks. More delicate rugs or those requiring extensive stain treatment or repairs may take a little longer.

While we achieve excellent results with most stains, some permanent stains or colour damage cannot be completely removed. We'll always assess your rug beforehand and let you know what results you can realistically expect.

Yes. We use specialised treatments to help remove pet odours, urine contamination, and associated staining wherever possible.

No. When cleaned correctly, professional washing is safe and helps preserve your rug's appearance and longevity. We tailor our cleaning process to suit each individual rug.

Yes. Depending on your location, we can arrange collection and delivery of your rug, making the process as convenient as possible.

We carry out a wide range of repairs, including re-fringing, edge binding, re-piling worn areas, hole repairs, and securing damaged or loose ends.

Absolutely. Small areas of damage can quickly become much larger if left untreated. Early repairs are usually less expensive and help preserve the life of your rug.

Yes. In many cases, damaged or worn fringes can be repaired using the rug's existing foundation. Rather than simply attaching a new fringe, the original foundation threads can often be carefully exposed and fashioned into a new fringe, helping to preserve the rug's authenticity and appearance. If the original foundation is too badly damaged, a replacement fringe may be recommended as the best long-term solution.

In many cases, yes. High-quality hand-knotted rugs are designed to last for generations, and timely repairs can prevent further deterioration while preserving their value.

Repair costs vary depending on the size of the rug and the extent of the damage. We provide an obligation-free assessment and quote before any work begins.

Simple repairs may take just a few days, while more extensive restoration work can take several weeks depending on the complexity.

Often, yes. We can repair many areas affected by moth damage and can also professionally clean the rug to help remove any remaining larvae or debris before restoration. In some cases, if the moth damage is extensive, it may be more cost-effective to replace the rug.